/* ============================================================
   AYSTEC SOLUTIONS — Widget de contacto WhatsApp
   ============================================================ */

/* ----------------------------------------------------------
   BOTÓN FLOTANTE
---------------------------------------------------------- */

.wa-widget {
    position: fixed;
    bottom: var(--space-6);
    right: var(--space-6);
    z-index: var(--z-modal);
    display: flex;
    flex-direction: column;
    align-items: flex-end;
    gap: var(--space-3);
}

.wa-widget__btn {
    position: relative;
    width: 58px;
    height: 58px;
    border-radius: 50%;
    background: #25D366;
    border: none;
    cursor: pointer;
    box-shadow: 0 4px 20px rgba(37, 211, 102, 0.45), 0 2px 8px rgba(0,0,0,0.2);
    display: flex;
    align-items: center;
    justify-content: center;
    transition:
        transform  var(--duration-fast) var(--ease-spring),
        box-shadow var(--duration-fast) var(--ease-default);
    flex-shrink: 0;
}

.wa-widget__btn:hover {
    transform: scale(1.08);
    box-shadow: 0 6px 28px rgba(37, 211, 102, 0.55), 0 3px 10px rgba(0,0,0,0.22);
}

.wa-widget__btn:active {
    transform: scale(0.96);
}

.wa-widget__btn svg {
    width: 30px;
    height: 30px;
    color: #fff;
    transition: opacity var(--duration-base);
}

/* Icono alternativo al abrir */
.wa-widget__btn .icon-close {
    position: absolute;
    opacity: 0;
    transform: rotate(-90deg);
    transition:
        opacity   var(--duration-base) var(--ease-default),
        transform var(--duration-base) var(--ease-spring);
}

.wa-widget__btn .icon-wa {
    transition:
        opacity   var(--duration-base) var(--ease-default),
        transform var(--duration-base) var(--ease-spring);
}

.wa-widget.is-open .wa-widget__btn .icon-wa {
    opacity: 0;
    transform: rotate(90deg);
}

.wa-widget.is-open .wa-widget__btn .icon-close {
    opacity: 1;
    transform: rotate(0deg);
}

/* Pulso de atención */
.wa-widget__btn::after {
    content: '';
    position: absolute;
    inset: -4px;
    border-radius: 50%;
    border: 2px solid rgba(37, 211, 102, 0.5);
    animation: wa-pulse 2.5s ease-out infinite;
}

@keyframes wa-pulse {
    0%   { transform: scale(1);   opacity: 0.8; }
    70%  { transform: scale(1.35); opacity: 0; }
    100% { transform: scale(1.35); opacity: 0; }
}

.wa-widget.is-open .wa-widget__btn::after {
    animation: none;
    opacity: 0;
}

/* Tooltip al lado del botón (solo cuando está cerrado) */
.wa-widget__tooltip {
    position: absolute;
    right: calc(100% + var(--space-3));
    bottom: 50%;
    transform: translateY(50%);
    background: var(--color-navy-900);
    color: #fff;
    font-size: var(--text-xs);
    font-weight: var(--font-medium);
    white-space: nowrap;
    padding: var(--space-2) var(--space-3);
    border-radius: var(--border-radius-md);
    box-shadow: var(--shadow-lg);
    pointer-events: none;
    opacity: 0;
    transition: opacity var(--duration-base);
}

.wa-widget__tooltip::after {
    content: '';
    position: absolute;
    left: 100%;
    top: 50%;
    transform: translateY(-50%);
    border: 5px solid transparent;
    border-left-color: var(--color-navy-900);
}

.wa-widget__btn:hover + .wa-widget__tooltip,
.wa-widget__btn:focus + .wa-widget__tooltip {
    opacity: 1;
}

.wa-widget.is-open .wa-widget__tooltip {
    display: none;
}


/* ----------------------------------------------------------
   PANEL DEL CHAT
---------------------------------------------------------- */

.wa-panel {
    width: 340px;
    border-radius: var(--border-radius-2xl);
    overflow: hidden;
    box-shadow: 0 24px 60px rgba(0,0,0,0.22), 0 8px 20px rgba(0,0,0,0.12);
    background: #ECE5DD; /* fondo clásico de WhatsApp */

    /* Estado inicial: oculto */
    opacity: 0;
    transform: translateY(16px) scale(0.96);
    transform-origin: bottom right;
    pointer-events: none;
    transition:
        opacity   var(--duration-slow) var(--ease-out),
        transform var(--duration-slow) var(--ease-spring);
}

.wa-widget.is-open .wa-panel {
    opacity: 1;
    transform: translateY(0) scale(1);
    pointer-events: auto;
}


/* ── Header ── */

.wa-panel__header {
    background: #075E54;
    padding: var(--space-4) var(--space-5);
    display: flex;
    align-items: center;
    gap: var(--space-3);
}

.wa-panel__avatar {
    width: 42px;
    height: 42px;
    border-radius: 50%;
    background: #fff;
    display: flex;
    align-items: center;
    justify-content: center;
    flex-shrink: 0;
    border: 2px solid rgba(255,255,255,0.35);
    overflow: hidden;
}

.wa-panel__info {
    flex: 1;
    min-width: 0;
}

.wa-panel__name {
    font-size: var(--text-sm);
    font-weight: var(--font-semibold);
    color: #fff;
    line-height: 1.2;
}

.wa-panel__status {
    display: flex;
    align-items: center;
    gap: var(--space-1);
    font-size: var(--text-xs);
    color: rgba(255,255,255,0.75);
    margin-top: 2px;
}

.wa-panel__status-dot {
    width: 6px;
    height: 6px;
    border-radius: 50%;
    background: #25D366;
    flex-shrink: 0;
}

.wa-panel__close {
    width: 30px;
    height: 30px;
    border-radius: 50%;
    background: rgba(255,255,255,0.1);
    border: none;
    cursor: pointer;
    display: flex;
    align-items: center;
    justify-content: center;
    color: rgba(255,255,255,0.8);
    flex-shrink: 0;
    transition: background var(--duration-fast);
}

.wa-panel__close:hover {
    background: rgba(255,255,255,0.2);
    color: #fff;
}

.wa-panel__close svg {
    width: 16px;
    height: 16px;
}


/* ── Cuerpo del chat ── */

.wa-panel__body {
    padding: var(--space-5);
    display: flex;
    flex-direction: column;
    gap: var(--space-3);
    max-height: 380px;
    overflow-y: auto;
    background-image: url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' width='80' height='80'%3E%3Ccircle cx='40' cy='40' r='35' fill='none' stroke='%23ffffff' stroke-width='1' opacity='0.04'/%3E%3C/svg%3E");
}

/* Burbuja de bienvenida */
.wa-bubble {
    background: #fff;
    border-radius: 0 var(--border-radius-lg) var(--border-radius-lg) var(--border-radius-lg);
    padding: var(--space-3) var(--space-4);
    box-shadow: 0 1px 2px rgba(0,0,0,0.12);
    position: relative;
    max-width: 90%;
    align-self: flex-start;
}

.wa-bubble::before {
    content: '';
    position: absolute;
    top: 0;
    left: -8px;
    width: 0;
    height: 0;
    border-top: 8px solid #fff;
    border-left: 8px solid transparent;
}

.wa-bubble__agent {
    font-size: var(--text-xs);
    font-weight: var(--font-semibold);
    color: #075E54;
    margin-bottom: var(--space-1);
}

.wa-bubble__text {
    font-size: var(--text-sm);
    color: #303030;
    line-height: var(--leading-relaxed);
}

.wa-bubble__time {
    font-size: 10px;
    color: #999;
    text-align: right;
    margin-top: var(--space-1);
}

/* Separador "elige una opción" */
.wa-panel__divider {
    text-align: center;
    font-size: var(--text-xs);
    color: #888;
    position: relative;
    padding: var(--space-1) 0;
}

.wa-panel__divider::before,
.wa-panel__divider::after {
    content: '';
    position: absolute;
    top: 50%;
    width: 28%;
    height: 1px;
    background: rgba(0,0,0,0.15);
}

.wa-panel__divider::before { left: 0; }
.wa-panel__divider::after  { right: 0; }


/* ── Preguntas frecuentes (chips clicables) ── */

.wa-panel__questions {
    display: flex;
    flex-direction: column;
    gap: var(--space-2);
}

.wa-question {
    display: flex;
    align-items: center;
    gap: var(--space-3);
    width: 100%;
    padding: var(--space-3) var(--space-4);
    border-radius: var(--border-radius-lg);
    background: #fff;
    border: 1.5px solid rgba(7, 94, 84, 0.18);
    cursor: pointer;
    text-align: left;
    font-family: var(--font-body);
    font-size: var(--text-sm);
    color: #075E54;
    font-weight: var(--font-medium);
    line-height: var(--leading-snug);
    box-shadow: 0 1px 3px rgba(0,0,0,0.08);
    text-decoration: none;
    transition:
        background    var(--duration-fast) var(--ease-default),
        border-color  var(--duration-fast),
        transform     var(--duration-fast) var(--ease-spring);
}

.wa-question:hover {
    background: #f0fdf4;
    border-color: #25D366;
    transform: translateX(3px);
    color: #075E54;
}

.wa-question:active {
    transform: scale(0.98);
}

.wa-question__icon {
    font-size: 18px;
    flex-shrink: 0;
}

.wa-question__arrow {
    margin-left: auto;
    flex-shrink: 0;
    color: #25D366;
    opacity: 0;
    transition: opacity var(--duration-fast), transform var(--duration-fast);
}

.wa-question__arrow svg {
    width: 14px;
    height: 14px;
}

.wa-question:hover .wa-question__arrow {
    opacity: 1;
    transform: translateX(2px);
}


/* ── Footer del panel ── */

.wa-panel__footer {
    background: #f0f0f0;
    padding: var(--space-3) var(--space-5);
    display: flex;
    align-items: center;
    justify-content: center;
    gap: var(--space-2);
    border-top: 1px solid rgba(0,0,0,0.08);
}

.wa-panel__footer-text {
    font-size: 10px;
    color: #aaa;
    display: flex;
    align-items: center;
    gap: var(--space-1);
}

.wa-panel__footer-text svg {
    width: 12px;
    height: 12px;
    color: #25D366;
}


/* ----------------------------------------------------------
   RESPONSIVE
---------------------------------------------------------- */

@media (max-width: 480px) {
    .wa-widget {
        bottom: var(--space-4);
        right: var(--space-4);
    }

    .wa-panel {
        width: calc(100vw - 2rem);
    }
}

/* ── Avatar / logo en el panel de contacto ── */
.wa-avatar-img {
    width: 34px;
    height: 34px;
    object-fit: contain;
    border-radius: 50%;
}